Returns & Exchanges
At RAGTAG GLOBAL, we strive to ensure every piece fits your style perfectly; however, if you are not completely satisfied, we offer a 14-day return window for all eligible fashion items in their original condition. Please ensure all security tags remain attached and the garment is unworn to qualify for a full refund.
Return Process
- 1.Initiate a Request
Log in to your RAGTAG GLOBAL account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare Your Package
Place the items in their original packaging, ensuring all designer labels and security tags are intact, and include the printed return slip inside the box.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home collection via our portal.
- 4.Quality Check and Refund
Once our specialists verify the condition of the returned pieces, your refund will be processed to your original payment method within 5 to 7 business days.